Where your money goes?

BTC EU protects your deposit and profit in your account in many ways

You can always contact us at [email protected] if you need any help. We have got your back 24hrs a day from 9 am Monday to 10 pm Friday.

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Over 200+ markets

Important facts you need to know

Where your money goes after your deposit?

Trading companies, like BTC EU, have to separate their clients' money from their assets. That only means one thing. We can't use your funds for our business activities, like leverage or margin. Also, if BTC EU goes bankrupt, we can't use our clients' money to pay our creditors.

These statements stand true for every client, except those we have classified as sophisticated clients who have signed a legal document explaining that BTC EU will manage their money and assets differently.

What happens to your deposit?

BTC EU keeps your money safe in separate bank accounts (as trust accounts). That guarantees that your money remains yours, rather than BTC EU's. In this way, your deposit is also easily categorized as client money, so we don't have any rights over it.

We have many separate bank accounts at a range of credit-worthy high street banks. We intentionally ensure that client money is secured in several banks, and we're not permitted to hold it all in one place. The fact that your funds are safe in a bank account doesn't mean you can't use or withdraw them whenever you want to.

What happens to your funds if BTC EU goes bankrupt?

As we have said, all our clients' funds are held in bank accounts, so if BTC EU goes bankrupt, those deposits will attract all legal protections provided to trust money. The same goes for net unrealized running profits. These statements stand true for every client, except those we have classified as sophisticated clients who have signed a legal document explaining that BTC EU will manage their money and assets differently.

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