Account Questions

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How to open an account with BTC EU?

To open an account in the currency you want follow these steps: Go to the main menu
Open accounts and deposits
Click on add accounts.
Choose a live account
Select the desired currency
Set up a password and click on Create Account.

How to upgrade my account?

You can upgrade your Standard account to Pro or Elite or your Pro account to Elite if you have satisfied the above criteria:

1. Have deposited the required capital, $500 for the Pro and $1000 for the Elite account.

After your deposit, you will be upgraded automatically and also earn a bonus of 20%.

How to make a deposit?

To make a deposit follow these steps:

Open accounts and deposits
Choose the live account you want to send money to
Click on add funds.
Choose a payment method and click on the deposit
When choosing cryptocurrency transfer, a window with a ready-to-copy address and a QR code will pop up. Copy the address to your wallet and execute a transaction, the selected amount will be transferred to your account.

It may take from several minutes up to a few hours for the network to process the transfer, depending on various factors like payment fee or network overload, fiat currency deposits are instant.

Please note you can only make a deposit in the account's currency.

How to withdraw my money?

To withdraw your funds follow these steps:

Go to the main menu and open the accounts and deposits section
Choose the live account you want to withdraw money from
Add your bank account details or wallet address (if you withdraw a cryptocurrency) Click on the withdraw button and your money will soon appear in your bank account or wallet.

Your account must be fully verified before submitting a withdrawal request.

It may take from several minutes up to a few hours for the network to process the transfer, depending on various factors like payment fee or network overload.

Please note you can only withdraw in the account's currency.

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